Customer Support
We urge all customers to search our help documentation for answers before opening a support ticket. If this is a technical support matter, please submit a bug report or support ticket! Livechat customer support will be available very soon!
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Help Articles & Videos
Learn everything you need to know about ChatHQ by visiting our Help Center! Filled with robust help articles and walkthrough videos, our Help Center is designed to accelerate your knowledge about building with ChatHQ's software solutions!
Submit a Bug Report
Experiencing issues with ChatHQ software? Please submit a bug report so we can fix it! All bug reports must be submitted from inside the ChatHQ Portal. Click here to visit our Help Center and learn how to submit a new bug report.
Submit New Support Ticket
Having issues? Create a new support ticket and our team will help you as quickly as possible! All support tickets must be submitted from inside the ChatHQ Portal. Click here to visit our Help Center and learn how to submit a new support ticket.
Upgrade/Downgrade/Cancel
All account upgrades, downgrades, and cancelations are handled inside the ChatHQ Portal. Click here to visit our Help Center and learn how to either upgrade, downgrade, or cancel your ChatHQ Portal account.
Frequently Asked Questions
Does the Engagement Widget integrate with HighLevel?
Can I white label ChatHQ's Engagement Widget?
How do I make money with ChatHQ?
What's the difference between the free plan and the paid plans?
Do ChatHQ offer real livechat? Or just SMS webchat?
How long can I use my free Portal account?
What happens if I don't own a HighLevel agency account?
Can I bring my customers into the ChatHQ Portal and let them build their own widgets?
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