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Pricing Plans
Start Your 14-Day Free Trial Today!
With flexible pricing plans and feature sets, ChatHQ offers the right plan for every business no matter what your communication goals are!
*30-day prorated money back guarantee on yearly pricing.
Starter
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What's Included:
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30 Users ($1.33/user)
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Unlimited Message History
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Unlimited Channels/Rooms
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Unlimited Custom Webhooks
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Basic Live Chat (Omnichannel)**
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Custom Branding
Agency
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What's Included:
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500 Users ($0.33/user)
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Unlimited Message History
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Unlimited Channels/Rooms
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Unlimited Custom Webhooks
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Advanced Live Chat (Omnichannel)**
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Standard Integrations
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Premium Integrations
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Custom Branding
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Priority Customer Support
Pro
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What's Included:
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100 Users ($0.79/user)
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Unlimited Message History
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Unlimited Channels/Rooms
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Unlimited Custom Webhooks
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Standard Live Chat (Omnichannel)**
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Standard Integrations
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Custom Branding
Trusted by Global Leaders!
We've been trusted and used by some amazing companies around the globe!
Want a sneak peek at ChatHQ?
Join our FREE community!
Join our FREE community right now to see what the hype is about! You will get a FREE user account and you'll be able to play around with settings and features! Nothing is better than getting to know software from the inside!
Own Your Brand
White Label & Resale Plans
(Available in Q4)
No matter what plan you purchased, for an extra monthly fee you can completely white label your ChatHQ and start reselling to your customers, turn it into a revenue generating asset!
White Label Upgrade
Upgrade ANY plan to a white labeled workspace!
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Custom domain
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Custom bot name
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No ChatHQ branding ANYWHERE!
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Unbranded onboarding guides
Executive Plan (Resale)
Resell ChatHQ to your customers!
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10 extra workspaces
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Resell at any price
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Enterprise level workspaces
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Access to "ChatHQ Mastermind" TM
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Only available for white label customers
Want to receive updates on white label plans & add-ons?
White Label Add-Ons
(Available in Q4)
ChatHQ offers a custom mobile app with your branding and name to be placed in the App Store (iOS/Android). We also create a WhiteLabel Zapier Account so your clients will never know ChatHQ even exists!
*30-day prorated money back guarantee on yearly pricing.
White Labeled Mobile App + Zapier Zap
Only available for Enterprise and Executive plan that are using our white label services and rebranding their ChatHQ server.
What's included
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Custom Branded Mobile App
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Custom Zapier Zap
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Android App
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iOS App
Compare Features and Pricing
We Have The Perfect Pricing For Any Business! With flexible pricing plans and feature sets, ChatHQ offers the right plan for every business no matter what your communication goals are!
*30-day prorated money back guarantee on yearly pricing.
| Feature by Plans | Starter | Pro | Agency | |
|---|---|---|---|---|
| Pricing |
$167 /mo* Full ChatHQ experience with all features included. Built for larger teams and companies. Start 14-Day Free Trial |
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| Usage | ||||
Users Per Workspace
Maximum number of users per workspace.
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30 | 100 | 500 | |
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Message History
ChatHQ allows customers to see an unlimited number of past messages. This is different from other chat solutions, which limit message history depending on the plan.
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Unlimited | Unlimited | Unlimited | |
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Storage
Storage by ChatHQ workspace. It takes in consideration files shared, chat history and etc. Storage is by workspace and not by user.
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100gb | 500gb | 2tb | |
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Remove ChatHQ Branding
We allow replacing logos, URL's, SMTP domains, and changing any other visual aspect of ChatHQ
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| Features | ||||
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Public & Private Channels
Public channels can be joined by any user on the instance and private channels can be joined by invitation only.
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Broadcast Channels
Broadcast channels are 1-to-many. It helps keeping the focus on the message without generating public discussion once individual users won't be able to reply publicly to it.
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Direct Messaging
Create 1-on-1 messages, as well as group messages with multiple users.
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Multi-Language Interface
ChatHQ web app supports more than 30 languages and the mobile app supports 11.
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Coming in 2022 | Coming in 2022 | Coming in 2022 | |
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Desktop Notifications
ChatHQ supports visual and audio desktop notifications.
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Read Reciepts
Shows when another user has read your message. Customers can configure read receipts feature.
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Enhanced Privacy Push Notifications
Our push notification gateway sends just the message ID trough Apple and Google, not the content of the message
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Paid Add-On | |||
| Apps & Integrations | ||||
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Standard Pre-Built Integrations
Integrations built to leverage the power of ChatHQ for average users
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Premium Pre-Built Integrations
Advanced integrations and partner programs for power ChatHQ users
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ChatHQ Solutions Library
Database of javascript, html, and css used for specific tasks and actions
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ChatHQ Mobile App (Android & iOS)
Free ChatHQ mobile app for users on Android or iOS
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Custom Webhooks
ChatHQ supports building and deploying webhooks inside of your workspace. This can help reduce monthly costs from software like Zapier.
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Unlimited | Unlimited | Unlimited | |
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Video Conferencing
ChatHQ is building native integrations with Jitsi for video conferencing directly inside your workspace.
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Coming in 2022 | Coming in 2022 | Coming in 2022 | |
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Single Sign-On (SSO)
Single Sign-On allows users to sign in once and gain access to all of the applications they need. Let your user log in with Facebook, Google, WordPress, or even your own custom app
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Coming in 2022 | Coming in 2022 | Coming in 2022 | |
| Live Chat (Omnichannel)** | ||||
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Live Chat Agents
How many users can represent Live Chat agents
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Unlimited | Unlimited | Unlimited | |
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Live Chat Sessions
Live Chat will start a new session for every new lead or customer that connects via omnichannel.
Usage overages will be billed at $0.20/session after the allocated amount per plan
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500/mo | 1,000/mo | 2,000/mo | |
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Domain Installations
How many websites ChatHQ allows you to install your live chat widget on ($9/mo per domain after tier limit)
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1 Domain | 3 Domains | 5 Domains | |
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Canned Responses
Allows the creation of templated messages for common questions. If you often reply to the same customer questions, consider saving those answers as Canned Responses. Through predefined shortcuts, you can choose the templated message you want and quickly respond to your customer, avoiding unwanted typing errors.
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Live Transfers
Allow forwarding chats to either departments or specific users.
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Set Business Hours
Allow to set up a Office Hours configuration for all agents.
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Offline Messages
An form that is presented to new leads or customers when you Live Chat agents are offline and unavailable
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Waiting Queue
Notification and message showing the esitmated wait time to the website visitor.
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Departments
Create departments for different areas of your sales or support objectives in order to help specific visitors
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Custom Fields
Create custom fields for your online and offline Live Chat forms
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Real-Time Analytics
Analytics and Realtime monitoring dashboards.
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| Administration | ||||
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Mobile Push Notifications
We provide pre-configured mobile push notification gateway
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Unlimited | Unlimited | Unlimited | |
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Roles & Permissions
Define roles and permissions to fine-tune access for each user (e.g. auditors, content moderators or team leads). Tailor roles to those rights you really want to grant.
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Social Network Login
Supports OAuth authentication, enabling customers to hook up their system to their social network logins
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Paid Add-On | Paid Add-On | Paid Add-On | |
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Engagement Dashboard
Analytics and reporting tied to the usage of your ChatHQ workspace and it's users
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| Support | ||||
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Weekly Q&A
Access to our weekly Q&A sessions perfomed in a Zoom meeting
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ChatHQ Support Channel (#Support)
Access to our #Support channel in ChatHQ's community workspace
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Email Support
Ability to submit email support tickets to ChatHQ
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Priority Support (Video Call at $150/hr)
Private Zoom call with support
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1 session/mo | 1 session/mo | ||
| Email Ticketing SLA | ||||
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Low Impact
Tickets reporting issues which do not impact usage of the the server under subscription.
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5 Business Days | 3 Business Days | 2 Business Days | |
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Medium Impact
Tickets reporting issues with moderate impact to one or more features of the system.
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48 Hours | 24 Hours | 12 Hours | |
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High Impact
Tickets reporting issues with severe impact to one or more features of the system, including system down situations.
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4 Hours | 2 Hours | 1 Hour | |
| Resources | ||||
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Help Center Access
Help documentation and articles
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ChatHQ Community Access
ChatHQ's public community workspace
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Private Mastermind Group
Invite-only membership to exclusive ChatHQ training and business communications training
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Video Training & Courses
Basic and intermediate trainings scheduled weekly
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*Yearly pricing billed annually. 30-day prorated money back guarantee on yearly pricing.
Starter Plan
$67 /mo*
Introduction to ChatHQ with limited amount of features and storage.
| Feature | Included |
|---|---|
| Molestie lobortis massa. | Yes |
| Urna purus felis. | Yes |
| Tellus pulvinar sit dictum. | No |
| Convallis. | No |
| Feature | Included |
|---|---|
| Adipiscing. | Yes |
| Eget risus integer. | No |
| Gravida leo urna velit. | No |
| Elementum ut dapibus mi feugiat cras nisl. | No |
| Feature | Included |
|---|---|
| Sit dignissim. | Yes |
| Congue at nibh et. | No |
| Volutpat feugiat mattis. | No |
| Tristique pellentesque ornare diam sapien. | No |
*Yearly pricing billed annually. 30-day prorated money back guarantee on yearly pricing.
Agency Plan
$127 /mo*
More features and more storage. Built for medium/large teams and their clients.
| Feature | Included |
|---|---|
| Molestie lobortis massa. | Yes |
| Urna purus felis. | Yes |
| Tellus pulvinar sit dictum. | Yes |
| Convallis. | Up to 20 users |
| Feature | Included |
|---|---|
| Adipiscing. | Yes |
| Eget risus integer. | Yes |
| Gravida leo urna velit. | No |
| Elementum ut dapibus mi feugiat cras nisl. | No |
| Feature | Included |
|---|---|
| Sit dignissim. | Yes |
| Congue at nibh et. | Yes |
| Volutpat feugiat mattis. | Yes |
| Tristique pellentesque ornare diam sapien. | No |
*Yearly pricing billed annually. 30-day prorated money back guarantee on yearly pricing.
Enterprise Plan
$237 /mo*
Full ChatHQ experience with all features included. Built for larger teams and companies.
| Feature | Included |
|---|---|
| Molestie lobortis massa. | Yes |
| Urna purus felis. | Yes |
| Tellus pulvinar sit dictum. | Yes |
| Convallis. | Up to 50 users |
| Feature | Included |
|---|---|
| Adipiscing. | Yes |
| Eget risus integer. | Yes |
| Gravida leo urna velit. | Yes |
| Elementum ut dapibus mi feugiat cras nisl. | Yes |
| Feature | Included |
|---|---|
| Sit dignissim. | Yes |
| Congue at nibh et. | Yes |
| Volutpat feugiat mattis. | Yes |
| Tristique pellentesque ornare diam sapien. | Yes |
*Yearly pricing billed annually. 30-day prorated money back guarantee on yearly pricing.
Executive Plan
$447 /mo*
White label ChatHQ and resell to your clients under your company's brand.
| Feature | Included |
|---|---|
| Molestie lobortis massa. | Yes |
| Urna purus felis. | Yes |
| Tellus pulvinar sit dictum. | Yes |
| Convallis. | Up to 50 users |
| Feature | Included |
|---|---|
| Adipiscing. | Yes |
| Eget risus integer. | Yes |
| Gravida leo urna velit. | Yes |
| Elementum ut dapibus mi feugiat cras nisl. | Yes |
| Feature | Included |
|---|---|
| Sit dignissim. | Yes |
| Congue at nibh et. | Yes |
| Volutpat feugiat mattis. | Yes |
| Tristique pellentesque ornare diam sapien. | Yes |
*Yearly pricing billed annually. 30-day prorated money back guarantee on yearly pricing.
We used ChatHQ to replace our other customer support software as well as any internal messaging software such as Slack, and it's really helped us streamline, organize and improve our customer service!
Dr. Amit Sharda, CEO @ Innate Marketing
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